Services

Automate with AI

Automate with AI

Leverage AI to automate tasks like call summaries, email writing, and multi-step processes, driving efficiency across your entire business.

At CCurrents, we leverage the power of AI and the best of Salesforce’s Agentforce innovations to automate complex tasks, provide actionable insights, and streamline operations across marketing, sales, and service.

Our AI solutions are designed to provide virtual workers to complete tasks, assist you in completing tasks better, help businesses predict outcomes, score leads, retrieve information, and support your team through each and any interaction.

Explore our AI Agent, Copilot, and analytical offerings below, and discover how these capabilities can transform your operations, improve efficiency, and deliver measurable results.

Customer Service Agent on Headset
Chat Bots

Boost Engagement, Reduce Workload

Handle customer inquiries instantly, deflecting cases from agents, improving satisfaction, and cutting response times—day or night.

Email & Content Writing

Write With Precision

AI-assisted emails save time, ensure brand consistency, and deliver polished, engaging messages every time.

Document Information Retrieval

Find Answers Instantly

AI retrieves key insights from lengthy and complex documents, saving time, boosting efficiency, and ensuring accuracy.

Call Summaries & Activity Logging

Focus on Conversations, Not Notes

Deploy AI to capture call details and action items. Log activities automatically, boosting productivity and ensuring accurate CRM tracking.

Unified Data Access

Ask and Get Answers Instantly

With AI and Data Cloud, unify data across systems for instant answers to any question.

Predictive AI

Focus Smarter, Proactively Manage Risk

AI predicts outcomes to prioritize efforts, boost returns, and mitigate risks.

Testimonials

What our clients say about us

  • As a small team, we were struggling to leverage the full power of Salesforce Marketing Cloud. CCurrents has been an invaluable partner, bridging the gap in our Salesforce expertise and delivering comprehensive solutions for our business. Their deep knowledge and expertise in all things Salesforce have been instrumental in helping us maximize our investment in Salesforce Marketing Cloud.

    CCurrents consistently goes above and beyond, providing not only technical expertise but also exceptional support and personalized training. His responsiveness and willingness to address urgent needs have been crucial to our success.

    CCurrents stands out from other Salesforce service providers with their diligence, professionalism, in-depth understanding of the Salesforce ecosystem, and strong commitment to our success. We highly recommend their services to any organization seeking to unlock the true potential of Salesforce.

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    E. C., Digital Marketing Strategy, Outset Medical

  • CCurrents has been such an invaluable partner in our Marketing Cloud integration process. They consistently deliver on requests and leverage vast knowledge and expertise to proactively suggest solutions that drive positive results. Their diligent work ethic and enthusiastic approach make them a pleasure to work with. We’re lucky to have them as a partner.

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    A. D., Digital Marketing Manager at the Perot Museum of Nature and Science

  • The CCurrents team have been outstanding in helping us not only integrate Marketing Cloud into our existing systems, but also in their ongoing support and development of needs inside the tool. Their expertise on Salesforce and Marketing Cloud intricacies is second to none. Couple their knowledge with the team’s willingness to help – we couldn’t have onboarded Marketing Cloud without them!

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    M. S., VP of Marketing at Quint

  • We have had an exceptional experience working with CCurrents, particularly our contact, Josh, who has expertly guided us through major projects including a complex customer data migration into Salesforce and the setup of Marketing Cloud. Their bespoke solutions, such as a custom subscription center and automated form sending, have significantly streamlined our operations and reduced manual workload. Despite the challenges of collaborating across continents, CCurrents has been remarkably responsive and flexible, making us feel comfortable and well-supported throughout. Their professionalism and friendliness have not only made them a pleasure to work with but a true strategic partner in our growth.

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    G. H., IT Project Manager at Sportsnet Holidays

  • They gave us a great foundation by helping us implement Marketing Cloud, customizing templates for our org, and training us on the various tools. They went above and beyond to make us feel comfortable and you are in great hands with their team. We look forward to leveraging their expertise and can’t say enough good about their team.

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    C. C. F., Product Team Leader, Majestic Steel USA

  • Our team is easy to work with and knowledgeable on Salesforce functionality. Our project manager manages our projects well, which helps me set expectations internally and supports a smooth release. Our status meetings are productive and fun.

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    L. H., Commerical Operations CRM Manager, Integrated DNA Technologies

  • Very happy! They came in under budget and created an outstanding work product. The Technical Architect assigned to us was professional, thorough, and knowledgeable.

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    J. Y., VP of Revenue Cycle Strategy & Divisional GM, Frontrunner Healthcare

  • They helped us from the very beginning and have built the infrastructure that will allow us to scale for the foreseeable future. Would definitely recommend working with them to anyone looking for a partner regardless of the stage of your company.

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    P. M., Head of Business Operations and Finance, Figma

  • Good candid feedback; advisory position, they were able to push back, offer additional options, and help us divorce from preconceived notions. Plus, they helped us consider different options so that we selected the BEST strategy, not the preconceived strategy.

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    T. L., President, Employer’s Guardian

  • The team does an excellent job of defining the need in all necessary detail and then ensuring, through dialogue and iteration, that the solution truly meets the need.

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    T. B., Medical Director, Bay County Health Department

  • It was a delight working with them. They are smart folks who helped us really get the most out of Salesforce and deploy it in a broader organization. The process was fast and efficient – and perfectly scoped. I would highly recommend them and will definitely use them in the future!

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    D. M., Marketing Director, Airbus

  • These guys are the greatest. Hyper responsive, super consultative. Their design is setting us up to scale without incurring all the typical Salesforce Debt.

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    P. H., Customer Engagement Operations, Airtable

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