Salesforce Data Platform Functional Enablement
Empower your workforce with the tools to achieve today’s goals and prepare for tomorrow.
Marketing
- Lead Generation & Nurturing
- Audience Management
- Journey Management
- Identity Management
- Marketing Analytics
- Privacy and Preferences Management
Sales
- Channel and Partner Selling (See Channel Force)
- Account & Contact Management
- Quoting
- Forecasting
- Opportunity and Pipeline Management
- Order Capture and Fulfillment, Logistics
- Contracts and Agreement
Branded Experience
- User Experience (UX) Design
- Mobile, Responsive Experience Design
- Self Service
- Case Management
- Email and Messaging Interactions
- Order Management
- Scheduling
- Communications Preferences Management
- Knowledgebase & Content Management
Service
- Case Management
- Scheduling & Appointment Management
- Work Order Management
- Cross Sell & Up Sell
- Asset Management
- SLA & Entitlement Management
- Cross Channel Service
- Returns Management